Reservations

The BOOKIT Reservation application handles different booking types, such as passenger bookings with cabins, seats, vehicles and onboard services, cargo bookings and land bookings for hotels, cottages, connecting transports and events. BOOKIT can also easily manage both multi leg routes and simple round trip routes.

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The reservation application offers several ways of searching for an existing reservation. All related information such as travel details, payment status and booking history is easily viewed by the user. In the reservation application the user can also handle invoicing and cash sales.

With BOOKIT, reservation information is efficiently distributed by different channels to all the departments and personnel that require it, including vessels and third party service providers.

 

Features

Within the reservation system there is a number of features that can help improve and optimise routines and maximise business, for example:

  • Best price - yield management that optimises your revenue by letting the price depend on the demand. The customer is offered the lowest price currently available.

  • Campaigns and coupons - define discounts that can be activated automatically, manually or with a coupon.

  • Product packaging - selling multiple products and services as a single package. It allows you to define a fixed price for the package, but can also be used just to make the booking process faster if certain products are usually sold together.

  • Wait list - if a departure is sold out, a customer can still make a reservation with wait list status. It can be activated if another reservation is cancelled prior to departure or if some other passengers never show up.

  • Accounts for travel agencies and freight companies - makes it possible to set custom rules for large customers regarding pricing, commission, invoicing terms and prioritised capacity.

 

Travel Documents

BOOKIT produces all the necessary travel documents, itineraries, confirmations, vouchers and tickets. All customer documents can be adapted to the requirements of the ferry operator. Documents can be printed, emailed, shown on screen or saved to disk.

 

Holiday and travel packages

For a long time, BOOKIT has been famous for its capabilities to manage a full tourism operation including services ashore, accommodation and any type of service you would like to bundle for a package.

Holiday packages are predefined service combinations that can include ferry travel and accommodation, as well as other internal or external services.

Resource packages are a simpler form of package functionality, commonly used for combinations like 2-5 passengers and a car to a certain price.