H as in HH Ferries and Hogia Ferry Systems
Their ferry operation runs between Helsingborg in Sweden and Helsingör in Denmark. Hogia Ferry Systems’ BOOKIT product is already live and handling ticketing, reservations and invoicing for both commercial and tourist bookings. With the help of a new web platform supplied by Hogia, HH Ferries is looking to increase online sales. Both commercial and private customers can benefit from this web platform, allowing them to quickly and conveniently buy ferry crossings and pre-order on-board products.
“With high requirements for reliability and speed, we needed a standard system that was thoroughly tried and tested, and we were recommended to contact Hogia. The broad scope for integration, and BOOKIT’s ability to work with these in an efficient way, were other key factors in our choice. We are more than satisfied with the references we received and with all the possibilities we get from using BOOKIT,” says Jens-Ole Hansen, Chief Operating Officer of HH Ferries.
“Having the opportunity to be part of this historic and well-known route is truly an honour. This is Hogia’s home ground and we are very proud to be working with HH Ferries. We will wholeheartedly support HH Ferries in their ambition to further improve the customer experience,” says Niclas Blomström, Managing Director of Hogia Ferry Systems.
The project was carried out within a tight time schedule in autumn and winter 2015, including several milestones that were met thanks to the hard work and dedication of everyone involved. BOOKIT is now successfully up and running in the ports and call centres in both Sweden and Denmark.
About HH Ferries
HH Ferries Group owns the ferry route between Helsingborg and Helsingör, which is marketed under the trademark Scandlines Helsingborg - Helsingör. With departures every fifteen minutes and a travel time of 20 minutes, the five ferries transport up to 50,000 passengers and 9,000 cars as well as 1,600 buses and trucks across Öresund on a daily basis. Over a year, this amounts to 50,000 departures, 7.5 million passengers and 400,000 freight units.
About Hogia Ferry Systems
Hogia Ferry Systems, a company in the Hogia Group, is a standard software supplier providing ferry operators with reservation systems, advanced real-time passenger information systems and other transport-related solutions. These solutions enable ferry operators to improve their customers’ travel experience from booking through to continuously updated arrival information for their final destination. In addition, Hogia Ferry Systems’ IT solutions help reduce the manpower needed to run services, enabling key staff to focus on delivering the very best passenger experience possible.
The main product, the BOOKIT Reservation System, is used by ferry operators in Europe, North America, Africa, Asia and Australia.
Hogia Transport Systems provides over 600 public and private sector partners, in 11 countries on 3 continents with 25 years of experience in providing business critical standard software products for multimodal passenger and cargo transport. Our software currently enables our partners to provide continuous service to tens of millions of individual end users and customer’s customers worldwide. For more information please visit www.hogia.com